Restore a purchase
- Confirm the iPhone is signed in to the Apple Account used to subscribe.
- Open VoiceMog and tap Restore Purchases on the paywall or in Settings.
- Keep the app open with an internet connection while Apple checks the purchase.
If the subscription is active in iOS Settings but VoiceMog remains locked, restart the app and try Restore Purchases again.
Manage or cancel a subscription
Open iOS Settings, tap your name, then tap Subscriptions and choose VoiceMog. Apple manages charges, cancellation, and refund requests.
Microphone access
Open iOS Settings, choose Privacy & Security, then Microphone, and enable VoiceMog. For the clearest result, record in a quiet room with the phone about an arm's length away. Bluetooth microphones may change recording quality.
Delete recordings and results
In VoiceMog, open Settings and choose Delete All VoiceMog Data. This removes local recordings, processed previews, saved sessions, and preferences from the device. This cannot be undone.
Contact support
Email help@8oclock.co and include your iPhone model, iOS version, and a brief description of what happened. Please do not attach private recordings unless support specifically asks and you choose to share one.
Email VoiceMog support